Privacy Policy...

This privacy statement covers the website www.e-mailmarketinguk.co.uk. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices. If you have questions or concerns regarding this statement, you should first contact us at www.graphicmail.co.uk. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact Quattro Internet Solutions at privacy@graphicmail.com. Quattro Internet Solutions will then serve as a liaison with us to resolve your concerns.

What information we gather and track... We collect three types of information:

1. Personal (name, email address and telephone number) or company information that you knowingly disclose when signing up to our services.
   
   
2. Technologically attained information which is collected using “cookies” or web logs to collect information about how our website is being used by you. Information gathered in this way may include date and time of visits, the pages viewed and the time spent at www.e-mailmarketinguk.co.uk
   
   
3. Account usage information such as the number of ../site/images/, lists and templates stored on your account and the frequency and size of your mailings.

What e-mail Marketing UK do with the information it gathers/tracks... We may use your personal information such as your email address for sending updates or promotions about our company or to contact you if requested or necessary in regards to your account. You may at any time opt out of receiving future mailings by using the unsubscribe link provided on those mailings.

We may use your IP address to help diagnose problems with our server and to administer our website. Tracking your browser and screen resolution type help us understand your needs related to our website presentation.

Monitoring the data stored in your account and volume of emails you send allows us to anticipate product usage and ensure we have sufficient infrastructure in place to provide the expected service for our users.

With whom this site shares information it gathers/tracks... We will never share or sell your personal information or any of the information stored within your account (such as ../site/images/, templates and email addresses) with any third parties for their use in any way whatsoever. We may only disclose such information if that disclosure is required by law.

We may share aggregate statistics about our customer's traffic patterns and reservations with our suppliers and partners, but these statistics do not include any personally identifying information.

Security... We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We cannot however guarantee total or absolute security, as no method of transmission over the Internet, or method of electronic storage, is 100% secure. As part of our commitment to you, the customer, we will strive to implement and use any commercially acceptable means available to protect your personal information. As such we conform to industry security standards to protect user information from virus attacks and hacking attempts. We use the latest product releases from Microsoft and other companies to ensure our systems always rate good against industry standards. Our operating systems and software are always up to date with the latest security patches and updates.

Firewalls are used extensively to protect data by opening only the necessary channels to the necessary entities on our servers. This means that if a PC or location does not need to have access to our servers for our system to work properly, they will not be able to contact that server. This greatly reduces the chances of hackers being able to penetrate our system. We use the latest AntiVirus software to scan our servers in real time against any suspicious files and/or traffic. Virus definitions are updated multiple times per day.

All our software runs on RAID hard drives to prevent downtime in the event of hardware failure. We also protect our data from hardware failure or disaster events by running daily backups.

Cookies... A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use two types of website benerated cookies on this site: session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file, or alternatively select “Tools” from your browser menu, select “Options” and “Privacy” and then clear your privacy data and cookies in the process.

We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

We also use two types of third party cookies from Google Analytics, Yahoo an MSN Live. The first lets us determine how users interact with our site, helping us in the process to better tailor our service to your needs. The second type of cookie is a conversion cookie allowing us to track the effectiveness and cost to conversion ratio of our search engine cost per click advertising. The second type of cookie allows us to link this cookie information to your personally identifiable information you submit while on our site, with the express purpose to use this information to tailor our marketing material and efforts.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. In order to best provide you with a service we do link the information we store in cookies to any personally identifiable information you submit while on our site.

Personal Identifiable Information (PII)... Personally identifiable information or personally identifying information (PII) is any piece of information which can potentially be used to uniquely identify, contact, or locate a single person.

We will never share or sell your personal information or any of the information stored within your account (such as ../site/images/, templates and email addresses) with any third parties for their use in any way whatsoever. We may only disclose such information if that disclosure is required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

We may share aggregate statistics about our customer's traffic patterns and reservations with our suppliers and partners, but these statistics do not include any personally identifying information.

PII Information collected is purely for the purposes of identifying users and account purposes. No PII is collected through any tracking technologies. But website user data generated from tracking technologies are tied into PII for the sole purpose of better understanding the effectiveness of marketing campaigns. This data is in turn used to identify potential target markets, to streamline communications to clients and prospective clients and to aid in the development of a better product. The information collected through tracking technologies include: search behaviour, site traffic, time on site, referring ad campaigns and information on drop off points of traffic.

Changes in the Privacy Statement...

E-mail Marketing UK reserves the right to change our privacy policy statement at anytime, so please review this statment on a regular basis.